Clubhouse Casino Cookies Policy

At Clubhouse Casino, we use cookies and similar technologies to make our website work properly, to remember your preferences and to understand how you interact with our games and services. This Cookies Policy explains what cookies are, how we use them at Clubhouse Casino, and what choices you have regarding their use. By continuing to browse theClubhouse Casino.com, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. They allow us to recognise your device, remember your login details and settings, and collect information about how you use our site. Here at Clubhouse, we rely on cookies to deliver a smooth and personalised casino experience, from keeping you signed in while you play pokies and live dealer games to remembering your preferred currency and language.

Session and Persistent Cookies

We use two main categories of cookies. Session cookies are temporary and are deleted once you close your browser; we use them to keep you logged in while you navigate between our slots, table games and tournaments. Persistent cookies remain on your device for a set period and allow us to remember your preferences the next time you visit Clubhouse Casino, such as whether you have already seen our welcome bonus notifications.

Why We Use Cookies

We at Clubhouse Casino use cookies for several important purposes, all aimed at improving your experience and the security of our platform. Our use of cookies falls into the following categories:

• Strictly necessary cookies, which allow you to log in, navigate the site, and access secure areas such as your cashier and account settings
• Performance and analytics cookies, which help us understand how visitors use our site so that we can improve game loading times and overall usability
• Functionality cookies, which remember choices you make, such as your preferred currency among EUR, USD, CAD, AUD, NZD, INR, NOK or crypto options
• Marketing and advertising cookies, which allow us and our affiliate partners, including Full House Partners, to show you relevant offers and measure the effectiveness of our campaigns

Strictly Necessary Cookies

Our Clubhouse Casino platform cannot function properly without certain cookies. These cookies enable core functionality, such as account authentication, fraud prevention and security checks during KYC verification. Without these cookies, we would not be able to process your deposits, withdrawals or bonus activity securely. These cookies cannot be switched off through our systems, as they are essential to the operation of Clubhouse Casino.

Analytics and Performance Cookies

We use analytics cookies to collect anonymised information about how visitors interact with our website, including which pages are visited most often, how long players spend on particular slots or live casino tables, and whether any error messages appear. Our Clubhouse team uses this data to identify technical issues and to improve the overall performance of the site, including our mobile browser version.

Functionality Cookies

Functionality cookies allow us to remember choices you have made so that we can provide a more personalised experience. For example, we at Clubhouse remember your chosen language, whether you are accessing the Australian en-au path or another regional version, and your display preferences for game categories such as blackjack, roulette, craps and video poker.

Advertising and Affiliate Cookies

Our advertising cookies, together with those used by our affiliate programme Full House Partners, help us measure the success of our marketing campaigns and avoid showing you repetitive advertisements. These cookies may track which pages you visited before arriving at Clubhouse Casino and may be used to tailor promotional content, such as information about our welcome package or weekly reload bonuses, to your interests.

Third-Party Cookies

Some cookies on our site are placed by trusted third-party partners rather than directly by us. These may include payment processors such as CoinsPaid and Tronabriz Limited, analytics providers, and affiliate tracking services. We do not control these third-party cookies directly, and we recommend that you review the respective privacy and cookie policies of these providers for further information on how they process your data.

How Long Do Cookies Last

The duration a cookie remains on your device depends on its type and purpose. Session cookies are deleted automatically once you close your browser. Persistent cookies may remain for a period ranging from a few days to several months, depending on their function. We periodically review the cookies placed through our platform to ensure that we only retain data for as long as necessary to fulfil the purposes described in this policy.

Managing Your Cookie Preferences

You have the right to control how cookies are used when you visit Clubhouse Casino. Most web browsers allow you to manage cookie settings through their preferences menu. You can typically choose to:

• Accept all cookies
• Be notified when a cookie is being set or updated
• Disable cookies entirely, though this may affect certain features of our site
• Delete cookies that have already been stored on your device

Please note that if you choose to block or delete cookies, some parts of Clubhouse Casino may not function as intended. For instance, you may be unable to remain logged in, your preferred currency may reset, or certain bonus tracking features, such as those related to our Clubhouse Points loyalty programme, may not work correctly.

Cookies and Your Account Security

We use certain cookies to help detect fraudulent activity and to support our know-your-customer verification procedures. These cookies help us confirm that deposits and withdrawals are made from the same device and location associated with your account, reducing the risk of unauthorised access. This is part of our broader commitment to protecting your funds and maintaining the integrity of our platform in line with our licence from the Tobique Gaming Commission.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of Clubhouse Casino following any changes constitutes your acceptance of the revised policy.

Contacting Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, our support team is available 24/7 via live chat and e-mail. You can reach us at help@theClubhouse Casino.com. If you have an unresolved complaint regarding our use of cookies or personal data that our team cannot settle, you may escalate the matter to our independent Alternative Dispute Resolution provider, EGIS, at [email protected].