Clubhouse Terms and Conditions

Welcome to Clubhouse Casino. These Terms and Conditions govern your use of our website and services at Clubhouse Casino, operated by Novatrix SRL, a company incorporated under the laws of Costa Rica (registration number 3-102-893958), registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. By creating an account with us, you agree to be bound by these terms. If you are searching for the clubhouse casino login page or want to understand the clubhouse casino no deposit bonus rules, this document explains everything you need to know before you play.

Licence and Regulation

We operate under an e-gaming licence No. 0000002 issued by the Tobique Gaming Commission, held by Novatrix SRL. Should any dispute arise that we cannot resolve directly, you may escalate the matter to our independent Alternative Dispute Resolution provider, EGIS (egis.io), which operates under the regulations of the Tobique Gaming Commission. You can reach EGIS at [email protected]. Any arbitration proceedings take place in Costa Rica. Our affiliate programme, Full House Partners, operates under separate terms available on request.

Eligibility and Account Registration

You must be at least 18 years old, or the legal gambling age in your jurisdiction, to register an account with Clubhouse. At Clubhouse Casino, we require every player to provide accurate, complete and truthful information during registration. We reserve the right to request verification documents at any time, and withdrawals remain pending until our Know Your Customer process is complete.

• We require a government-issued photo ID, such as a passport, driving licence or national ID card
• We require proof of address, such as a utility bill or bank statement no older than three months
• We require proof of the payment method used, including card front and back images or e-wallet screenshots
• Where documents cannot be supplied in Latin or Cyrillic script, we may require video verification showing you holding your ID and stating your name and date

Our Clubhouse Casino platform may contact you by phone as part of the verification procedure. If we cannot reach you by phone or e-mail within two weeks of a withdrawal request, we will lock your account and cancel the withdrawal. Players depositing in Bitcoin must submit valid ID before playing; we block deposits and bets until this is done.

Restricted Jurisdictions

We do not accept players from a number of countries, including but not limited to Afghanistan, Belarus, Belgium, Brazil, China, Cuba, Cyprus, Estonia, Greece, Iran, Iraq, Israel, Japan, Latvia, Lithuania, Malta, the Netherlands, Poland, Romania, Russia, Syria, Ukraine, the United Kingdom, the United States, and the Canadian provinces of New Brunswick and Ontario, among others. If you breach this policy, you are not entitled to refunds or withdrawals. Players in Sweden cannot receive bonuses, promotions, VIP programmes or loyalty point exchanges. Players in Finland cannot receive the welcome package or no-deposit free spins, except VIP players who remain eligible for bonuses.

Certain game providers are also restricted in specific markets. NetEnt titles are barred in Belgium, Bulgaria, Colombia, Croatia, the Czech Republic, Denmark, France, Italy, Spain, Sweden, Switzerland, the UK and the US, and blacklisted in Australia, Hong Kong, Iran, Israel and the Philippines. Play'n GO and Pragmatic Play are unavailable in Sweden, and Amatic is restricted in Australia, Austria, Estonia, Greece and the US.

Deposits and Withdrawals

Our minimum deposit is 20 EUR or the equivalent, and maximum limits vary depending on the payment method chosen at checkout. We offer Visa, Mastercard, Maestro, Google Pay, Neteller, Skrill, Paysafecard, Flexepin, ecoPayz, MuchBetter, MiFinity, SticPay, Astropay, bank transfer, and cryptocurrency via CoinsPaid including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and USDT. Paysafe transactions are processed by our payment agent, Tronabriz Limited. All deposits must come from a payment account registered in your own name, and every deposit must be wagered three times before it becomes eligible for withdrawal.

Withdrawals at Clubhouse Casino are subject to a minimum of 20 EUR / 20 USD / 30 CAD, or the equivalent, with maximum amounts depending on the method selected. If you are checking our clubhouse casino withdrawal time, please note that requests are processed within 72 hours of approval; cards take 3-5 days, bank transfers 3 business days, e-wallets and Paysafecard are instant, and crypto is near-instant. We cap cumulative withdrawals at 7,500 EUR/USD per rolling 7-day week and 15,000 EUR/USD per month. Maximum daily profit on casino games is capped at 50,000 USD for regular players and 100,000 USD for VIP players, though progressive jackpot wins are always paid in full.

Bonuses and Promotions

Our welcome package offers up to 5,000 AUD and 200 free spins across three separate packages, with a minimum deposit of 20 EUR or the equivalent. Bonus validity is 14 days from the moment it is credited. We at Clubhouse Casino cap the maximum win from any bonus at 1,000 EUR or the equivalent, unless specific bonus terms state otherwise. We at Clubhouse also apply a maximum bet limit while any bonus is active, which varies by currency.

• We treat bonuses as non-sticky; real money is used first, then bonus funds
• We cancel bonuses automatically once the linked balance falls to 0.05 EUR or equivalent
• We allow only one active bonus per account, and deposit bonuses cannot be combined
• We limit one bonus per person, household, IP address, device, phone number and payment account

Our daily promotions include a Monday cashback offer, Tuesday reload bonus, Wednesday free spins on every deposit, Thursday free spins tournament, Friday refill bonus, Saturday free spins just for playing, and Sunday free spins for every member. If you are looking for clubhouse casino bonus codes or the clubhouse casino 100 no deposit bonus, our promotions page lists current offers and their respective wagering requirements.

Loyalty Programme and VIP Tier

Our Clubhouse Points programme spans 15 tiers, from Member to Platinum+, plus an invite-only VIP tier above them. You earn 1 point per 30 EUR wagered on slots and per 120 EUR on live games, while bonus money counts at 50%. Each tier brings free spins, EUR rewards and weekly cashback rising from 3% to 8%, capped at 5,000 EUR per week. Our VIP tier includes a personal account manager, higher daily profit limits, and a dedicated VIP welcome package.

Fair Play and Prohibited Conduct

We consider a bonus-to-deposit ratio above 50% as bonus abuse, as well as placing maximum bets on high-variance games to inflate balances and then lowering stakes after a big win to switch to low-variance games. Using a VPN to bypass our geographic restrictions is strictly prohibited and may result in confiscation of winnings. We allow only one account per person; accounts sharing a residential address, household, IP address or device are treated as duplicates and will be closed, with pending withdrawals cancelled.

Account Dormancy and Fees

If your Clubhouse account remains inactive for 12 consecutive months without login or gameplay, we deduct a monthly fee of 20 EUR, or the full remaining balance if it is below that amount.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We recommend reviewing this page periodically. Continued use of your Clubhouse Casino account after changes are published constitutes acceptance of the revised terms.

Contact Us

If you have questions about these terms, our support team is available 24/7 via live chat and e-mail at help@theClubhouse Casino.com. For unresolved complaints, you may contact our independent ADR provider at [email protected].